Frequently Asked Questions
General Inquiries
What should I expect during my first dermatology consultation in Northbridge?
At your initial visit to Northern Sydney Dermatology & Laser, expect a thorough skin assessment by Dr. Liz Dawes-Higgs. She will discuss your concerns and create a personalised treatment plan tailored to your aesthetic goals. Please arrive 15 minutes early for paperwork.
Can I claim back from Medicare?
You can claim back on MBS listed item numbers if you have a valid referral and Medicare card. Most cosmetic procedures do not have an MBS item number and you are therefore unable to claim back on these procedures. We accept major credit cards and EFTPOS.
Questions About Your Appointment
Do I need a referral to see Dr Liz Dawes-Higgs?
A referral is not needed for cosmetic consultations, but it may be required for certain medical dermatology appointments. Please contact our office for your specific requirements.
Can I claim Medicare rebates for dermatology services?
Some services may be eligible for Medicare rebates. Our team will provide more information during your consultation.
Does Dr. Liz offer bulk billing for cosmetic procedures?
Bulk billing is not available for cosmetic procedures. Please inquire about fees and payment options during your consultation.
How can I schedule an appointment with Northern Sydney Dermatology & Laser?
Appointments can be scheduled by calling our office or using our online HOTDOC booking system on the website.
Are there cancellation fees for missed appointments?
A cancellation fee may apply if appointments are not cancelled within 24 hours. Please review our cancellation policy for details.
What should I do if I have a skin concern?
Schedule a consultation with Dr. Liz Dawes-Higgs, who will assess your skin concerns and recommend appropriate treatments.
What should I bring to my dermatology appointment?
Bring relevant medical records, a list of current medications, and identification. Arriving with clean, makeup-free skin is recommended for skin assessments.
How do I make an appointment?
To make an appointment with Dr Liz Dawes-Higgs please contact the rooms between 8:30am and 5pm Monday to Friday by calling (02) 9958 1555 or you may send us an email with your request.
Will I incur a cancellation fee?
Northern Sydney Dermatology reminds their patients 48 hours prior to an upcoming appointment. As Dr Liz has extensive waiting lists if a cancellation occurs then another patient can be notified to take their place.
We require at least 24 hours notification of any appointment cancellation. If a late cancellation or missed appointment occurs, then a cancellation fee will be issued.
If I have a skin problem, what should I do first?
If you develop any symptoms or concerns regarding your skin, we advise you see your local practitioner. You might find your GP is able to treat your concern. In some cases, your GP will recommend that you seek specialist advice from a Dermatologist to treat your skin condition.
What should I bring to my appointment?
- A valid referral letter from your GP
- Medicare card
- Any scans and tests relevant to your skin
- A list of your current medications
- New patients to Northern Sydney Dermatology need to print and complete a New Patient Registraton Form to bring to their initial consultation
- New patients to the Female Genital Dermatology Clinic need to also print and complete a Genital Dermatology New Patient Form to bring to their initial consultation – (if you have never attended the NSD practice please ensure you complete the New Patient Registration Form as well).
Fillers for Volume and Lift
How do dermal fillers enhance facial volume and lift?
Dermal fillers restore lost volume and provide a subtle lift to areas like the cheeks and lips, enhancing natural contours for a youthful appearance. Dr. Liz Dawes-Higgs tailors treatments to your unique facial structure and goals.
What should I expect during a dermal filler consultation?
Dr. Dawes-Higgs will evaluate your facial anatomy and discuss your desired outcomes, creating a personalised treatment plan to align with your expectations.
Are there side effects or downtime with dermal fillers?
Some patients may experience mild swelling or bruising at the injection site, typically resolving within days. Comprehensive aftercare instructions are provided for a smooth recovery. Laser Treatments for Skin Rejuvenation
Laser Treatments for Skin Rejuvenation
What laser treatments are available for skin rejuvenation?
We offer laser treatments for fine lines, pigmentation, and skin texture improvement, customised to your skin type and goals.
How should I prepare for a laser treatment session?
Preparation may include avoiding sun exposure and certain skincare products. Dr. Dawes-Higgs provides detailed pre-treatment instructions for safety and effectiveness.
What results can I expect from laser treatments?
Expect improved skin texture, reduced pigmentation, and a youthful appearance. Dr. Dawes-Higgs will discuss outcomes and potential risks during your consultation.
Is there downtime after laser treatments?
Downtime varies by treatment, but many patients experience minimal recovery time. Aftercare instructions will be provided.
Questions about Skin Conditions
How do sunspots form, and how can they be prevented?
Sunspots form from prolonged UV exposure, leading to melanin overproduction. Prevent them by using broad-spectrum sunscreen, wearing protective clothing, and seeking shade. Regular skin assessments are recommended.
Does improper sunscreen application reduce SPF effectiveness?
Yes, uneven application or insufficient amounts can reduce effectiveness. Follow label instructions for optimal results.
What are cold sores, and how are they treated?
Caused by the herpes simplex virus, cold sores can be managed with antiviral medications. Consult with Dr. Dawes-Higgs for personalised advice.
What is dermatitis, and how is it treated?
Dermatitis is skin inflammation, often causing redness and itching. Treatment varies by type and severity, with tailored plans provided by Dr. Liz Dawes-Higgs.
What is rosacea, and what treatments are available?
Rosacea causes facial redness and swelling. Treatment may include topical medications and lifestyle changes, determined through consultation.
What are wrinkle relaxer treatments?
Used to reduce fine lines, these treatments are administered by qualified professionals for safety and effectiveness.
How can we prevent pigmentation?
Pigmentation is where the skin becomes more intense in colour and can be uneven. Pigmentation patches can be small or large. They can be caused by contraceptive hormones, pregnancy, some medications, solar damage and post-inflammation. Pigmentation following inflammation is especially a problem in people with darker skin types. Prevention is mainly by sun avoidance but there are topical creams and pigment reduction lasers.
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